Shipping Policy
Our goal is to make your delivery experience smooth and transparent—here’s everything you need to know about how we get your order to you.
Delivery Basics
Shipping Warehouse: Hong Kong Warehouse (all orders are dispatched from here to ensure consistency).
Deliverable Countries/Regions:
- United States
- United Kingdom
- France
- Canada
- Argentina
- Australia
- Brazil
- Switzerland
- Chile
- Cuba
- Germany
- Spain
- Hungary
- Ireland
- Italy
- New Zealand
- Panama
- Peru
- Russia
- Sweden
1. Processing Time (1-3 Business Days)
This is the time we need to prepare your order before shipping—including verifying your order details, checking stock, packing items securely, and arranging dispatch. Most orders are processed within 1-3 business days.
Note: Processing may take longer if: your shipping address is incomplete/incorrect, there’s a temporary stock shortage, or unexpected issues arise. We’ll contact you via email within 24 hours if there’s a delay.
2. Shipping Time (14-21 Business Days)
After your order is processed, it will be shipped to your address. The standard shipping time is shown below:
Potential Delays: Shipping time may be affected by customs clearance (international orders), bad weather, public holidays, or local logistics disruptions. We’ll track your package and update you if there’s an unexpected hold-up.
Need Help With Your Shipment?
Once your order ships, we’ll send a tracking number to your email—you can use it to check the real-time status of your package. If you have questions about delivery, contact us at support@bellatic.com, and we’ll assist promptly.